July 5, 2023
Revive is delighted to publish our Annual Review for 2022-23, the results of our Client Experience Survey 2022 and our Strategic Framework for 2023-26.
Revive welcomed 364 new clients in the past year, an average of one new client every day. In total, 621 people accessed our centre.
With an average of 440 clients attending every month and 11,441 completed appointments last year, we were delighted to receive a 95% client trust from our 2022 survey results with 98% of clients being likely or extremely likely to recommend Revive to a friend if they needed similar care or treatment for MS.
Iain McWhirter, CEO, said: “Revive is not just about MS, it’s about people. We can’t change someone’s diagnosis, but at Revive we meet them on their journey and help them take control of their condition, maximise their mental and physical health and well-being, and help them work towards their goals. Our staff and volunteer team make all of this happen and are the heartbeat of Revive; they go above and beyond to connect with everyone who uses our services. Their dedication, compassion, and commitment are outstanding, and I am immeasurably grateful for the contribution they make every day.”
Revive receives income from NHS Greater Glasgow and Clyde, trusts and grants, fundraising efforts, individual donations and legacies. Following a competitive tender process in 2022, Revive was awarded a new two-year contract with NHS Greater Glasgow and Clyde to provide MS services by delivering predominantly supportive and non-clinical services from April 2023.
As 42% of our income comes from fundraising, donations and legacies, public support of the charity is increasingly important in difficult financial times. In 2022, fundraising activity included a Firewalk, the Glasgow Kiltwalk, a Christmas Fayre and participation in a variety of events such as the Great Scottish Run.
McWhirter continued: “Revive has only been able to provide essential lifeline services throughout the past year because of the incredible support of our donors, funders and fundraisers. With the cost-of-living crisis and increasingly competitive funding landscape for charities across the country, we’re seeing more competition for available funding streams alongside increases to our operating costs. As a charity we rely on the generosity of our supporters, and without funding, we would not be able to deliver our key services. Demand for these services is increasing and, as the only charity in the West of Scotland providing nationwide support for people with MS, we need to be able to continue to provide this lifeline support.”
The social aspect of Revive is a hugely important part of its purpose, and many of our fundraising events focus on bringing people together. The centre, in partnership with the online, independent Friends of Revive group, hosts quizzes and meet-ups to reduce the isolation that can come with living with MS. This supports a friendly, inclusive and connected community of people who understand the condition. One client survey response summed up: “The centre is more than that… it’s a community that gives purpose. It’s a friendly, safe zone. It’s the reason someone smiles… day to day.”
